Privacy policy
Effective Date: June 6, 2025
1. Introduction
Marinko’s Desserts (“we,” “us,” or “our”) is committed to protecting the privacy of visitors and customers of [www.marinkosdesserts.com] (the “Site”). This Privacy Policy explains what information we collect, how we use it, and with whom we share it. By accessing or using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
- Personal Information You Provide Directly: When you place an order, sign up for our newsletter, send us an email, or otherwise interact with us, we may collect:
o Full name
o Email address
o Phone number
o Billing and pickup address (for larger orders)
o Order details (cake size, flavor, pickup location)
- Automatically Collected Information: We (or our service providers) may collect certain information automatically when you visit our Site, including:
o IP address
o Browser type and version
o Operating system
o Referring/exit pages and URLs
o Date/time stamps
o Clickstream data (pages viewed, time spent on pages, links clicked)
- Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to:
o Remember your preferences and login details
o Analyze Site usage and performance
o Provide targeted marketing (e.g., Google Analytics, Facebook Pixel)
You can manage or disable cookies via your browser settings; however, some features of the Site may not function properly if cookies are blocked.
3. How We Use Your Information
We use the information we collect for the following purposes:
1. Order Processing & Fulfillment: To confirm your order, coordinate pickup at weekly markets or pop-ups, and send order updates.
2. Customer Service & Support: To respond to inquiries, process refunds or cancellations (per our Refund Policy), and address any issues.
3. Marketing & Promotions: To send newsletters, promotional offers, and updates about new flavors, markets, or events. You may unsubscribe at any time via the “unsubscribe” link in our emails.
4. Site Improvement & Analytics: To analyze Site usage, measure campaign effectiveness, and enhance user experience.
5. Legal Compliance & Security: To detect and prevent fraud, enforce our Terms of Service, and comply with applicable laws and regulations.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: Third-party vendors (e.g., payment processors, email marketing platforms, web hosting providers) who assist us in operating our Site and fulfilling orders. They are contractually obligated to protect your data and use it only as instructed by us.
- Legal Requirements: If required by law, court order, or government regulation, or to defend our legal rights (e.g., in case of suspected fraud).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction. You will be notified via email or a prominent notice on our Site if this occurs.
5. Third-Party Links
Our Site may contain links to third-party websites (e.g., social media pages, marketplace listings). This Privacy Policy does not apply to those websites. We encourage you to review their privacy policies before providing any personal information.
6. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your data, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Once data is no longer needed, we securely delete or anonymize it.
8. Children’s Privacy
Our Site is not directed at children under 13. We do not knowingly collect personal information from children. If you are under 13, please do not use or provide any information on our Site. If we learn we have inadvertently collected information from a child under 13, we will delete it promptly.
9. Your Rights & Choices
- Access & Correction: You may request access to the personal information we hold about you and ask us to correct or update it.
- Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email or contacting us at marinkosdesserts@gmail.com.
- Do Not Track (DNT): Our Site does not currently respond to browser “Do Not Track” signals.
- California Privacy Rights: If you are a California resident, you have the right to request certain information regarding our disclosure of personal data to third parties for direct marketing purposes. To make such a request, contact us at the address below.
10. Changes to This Privacy Policy
We may update this Policy from time to time. When we make changes, we will revise the “Effective Date” at the top and post the updated Policy on the Site. We encourage you to review this Policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Marinko’s Desserts
1798 Timothy Drive, San Leandro, CA 94577
marinkosdesserts@gmail.com
(310) 435-0504